Residential and Commercial Service

At J.Patrick Audio + Video, we take pride in our work and the equipment we use. Any equipment purchased from us comes with a limited warranty, and our goal is to keep your system operating as smoothly as it did the day it was installed. If something doesn’t seem right, start with a quick call, text, or email — in many cases we can walk you through a simple reset or remote fix.

When a service call or on-site visit is needed, our standard service rates and trip charges apply, unless you are covered under one of our Service Plans.

If you prefer predictable costs, priority scheduling, and added coverage for system updates and on-site visits, we offer tiered Service Plans designed to fit different homes and lifestyles. Service Plan members receive faster response times, dedicated support for internet and TV provider issues, and reduced or included trip charges depending on the plan level.